120y Responsible Gaming – Play Smart
At 120y, we believe that healthy entertainment starts with self-awareness. This page provides guidance, control tools, and support resources to help you stay in control at all times.
120y's Commitment to Responsible Gaming
120y takes social responsibility seriously. We are more than just an entertainment platform — we genuinely care about the well-being of our users. Online gaming should be a fun and controlled activity, not something that disrupts your everyday life.
120y has designed a range of tools and guides to help every user in Malaysia enjoy a healthy gaming experience. We support every user's right to play within comfortable limits and set clear personal boundaries.
Responsible gaming is not a sign of weakness — it's a sign of wisdom. 120y is always here to support you along the way.
Signs of Risky Behaviour
Know the early warning signs. If you or someone you care about is showing any of the following, it may be time to pause and reassess:
Continuing to play solely to recover money you have lost is a serious warning sign.
Repeatedly losing track of time and playing longer than planned.
Using borrowed money, savings, or funds meant for daily necessities for gaming.
Gaming starts replacing time with family, friends, or work responsibilities.
Feeling anxious, irritable, or low when unable to play or after experiencing losses.
Hiding the amount of time or money spent gaming from loved ones.
How to Set Time & Budget Limits
One of the most effective ways to stay in control is to set clear limits before you start playing. 120y encourages every user to practise the following:
Daily / Monthly Budget Limits
Decide how much MYR (RM) you are comfortable spending over a set period. Think of it as the cost of entertainment — just like a movie ticket or a meal out. Never exceed this limit, even when you're on a winning streak.
Play Time Limits
Set a time reminder before you start playing. Stop when your set time is up, regardless of how the session is going. Take at least a 15-minute break every hour to stay focused and emotionally balanced.
Loss Limits
Set a maximum amount you are willing to lose in a single session. Once that limit is reached, stop playing and take a break. Do not try to "chase" your losses within the same session.
Self-Exclusion & Control Tools on 120y
120y users can contact support to set daily or monthly deposit limits on their account. This helps keep spending in check before it becomes a problem.
If you feel like you need a short break, you can request a cooling-off period for your account. During this time, access to games will be temporarily suspended to give you space to reflect.
For those who need a longer break, our self-exclusion option allows users to suspend access to the 120y platform for an extended period. Contact our support team for assistance.
To enable any of the self-control tools above, please reach out to the 120y support team via email at [email protected]. Your request will be handled with full confidentiality and without any judgement.
Minor Protection
The 120y platform is restricted to individuals aged 18 and above only. We take the protection of minors extremely seriously and have put the following measures in place:
- Age verification is required during account registration
- Active monitoring to identify accounts that may be used by minors
- Immediate closure of any account found to be in breach of age requirements
If you are a parent or guardian, we encourage you to use parental control software on shared devices. Make sure your account login details are kept secure and out of reach of children.
If you suspect a child is accessing the 120y platform, please contact our support team immediately.
Life Balance & Support Resources
Gaming should be a small part of a balanced life — not the main focus. 120y encourages users to maintain a healthy balance between online entertainment and other activities like sports, spending time with family, and pursuing personal interests.
If you feel your gaming habits are starting to affect your daily life, finances, or personal relationships, we encourage you to talk to someone you trust or seek professional help. Asking for help is a sign of strength, not weakness.
In Malaysia, there are several support resources you can reach out to:
- Talian Kasih: 15999 — 24-hour counselling service by the Ministry of Women, Family and Community Development
- Befrienders Kuala Lumpur: 03-7627 2929 — emotional and crisis support
- Psychiatric Specialist Hospital: Visit your nearest public hospital for professional assessment and counselling
The 120y support team can also help you find more information or set up the right self-control tools for you. Feel free to contact us or visit FAQ for further guidance.
- [email protected]
- 24 hours / 7 days a week
- Confidentiality guaranteed
- Bahasa Melayu Support
Play Smart, Enjoy More
The best entertainment is entertainment you're in control of. Use 120y's self-control tools and make every gaming session an enjoyable and responsible one.